Privacy Policy – Actura

1. Introduction

Actura, operated by Arachnid Solutions LLC ("Company," "we," "us"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you use the Actura platform ("Service").

2. Information We Collect

Account Information

When you create an account, we collect your email address and an encrypted password. You may optionally provide a display name.

Usage Data

We collect anonymized search parameters (state, county, age ranges, filters) to improve the Service and provide analytics features. This data does not include personally identifiable information.

Saved Data

If you save scenarios or favorite plans, that data is stored in association with your account so you can access it later.

What We Do NOT Collect

Social Security numbers
Protected health information (PHI)
Insurance enrollment or claims data
Financial information (bank accounts, credit cards) — payment processing, if applicable, is handled by third-party processors
Precise geolocation data

3. How We Use Information

We use collected information to:

Provide and maintain the Service
Authenticate your account and manage sessions
Store your saved scenarios and favorite plans
Improve the accuracy and performance of the Service
Generate anonymized, aggregate analytics
Communicate with you about your account or the Service

4. Data Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share data only in the following circumstances:

Service providers: Third-party services that help us operate the platform (e.g., hosting, payment processing), bound by confidentiality obligations
Legal requirements: When required by law, regulation, or legal process
Business transfers: In connection with a merger, acquisition, or sale of assets, with notice to affected users

5. Data Security

We implement reasonable security measures to protect your information. Passwords are hashed using industry-standard algorithms (bcrypt). All data transmitted between your browser and our servers is encrypted via HTTPS/TLS.

No method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your account data for as long as your account is active. If you delete your account, we will remove your personal data within 30 days. Anonymized usage analytics may be retained indefinitely.

7. Cookies

Actura uses local storage (not cookies) to maintain your authentication session. We do not use third-party tracking cookies or advertising pixels.

8. Your Rights

You have the right to:

Access the personal data we hold about you
Correct inaccurate information in your account
Delete your account and associated data
Export your saved scenarios and favorites

To exercise any of these rights, contact us at contact@actura.io.

9. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via the Service or email. The "Last updated" date at the top reflects the most recent revision.

11. Contact

Questions or concerns about this Privacy Policy can be directed to contact@actura.io.